FREQUENTLY ASKED QUESTIONS
Q: WHAT TIME WILL GAMES START ON FRIDAY?
For youth tournaments teams will typically play 2 games on Friday, 2 games on Saturday and 1 or 2 games on Sunday. Though the first games typically start around 12:00 pm, teams are expected to be available to play their first game as early as 8:00 on Friday morning. Last games are typically 3:30 pm on Sunday, although typically earlier for most divisions. Schedule requests are not guaranteed. Requests from local teams will not be accepted.
Q: HOW MANY GAMES ARE GUARANTEED?
For all our standard boy’s Tournaments in Ontario, Quebec and BC, Teams are guaranteed 5 games.
For our US tournaments, teams are guaranteed 4 games.
For all girls tournaments, teams are guaranteed 4 games, with the exception of the Queen of the Rings, in which teams are guaranteed 5 games.
Q: WHAT ARENA WILL WE BE PLAYING AT?
Most of our tournaments use multiple facilities over the course of the weekend. We can’t say for certain which rink your division will be played out of until the schedule is released; this is based on the number of teams in each division and the ice available at each rink.
The event page for each tournament shows which facilities are projected to be used.
Q: WHEN WILL THE SCHEDULE BE POSTED?
The schedule is posted online 7 days before each tournament. Our deadline for posting the schedule is 5:00 PM on the Friday preceding the tournament. Once posted, the schedule is available on the tournament website; you can access it by click on the “Schedule” link.
Teams will be contacted once the schedule is uploaded.
Q: HOW DO I SEND PAYMENT
You can pay for your entry fee by Visa, Mastercard or PayPal (Debit/E-Debit/Transfer) either through the online payment portal available on each tournament page or over the phone using our toll-free number.
Alternatively, you can pay by cheque as long as we receive the cheque at least 1 month prior to the tournament to allow for bank processing time.
You can also pay by cash, or credit card at the customer service desk at your closest Canlan Ice Sports facility.
Q: CAN A PLAYER PLAYER UP OR DOWN A DIVISION?
We allow a player to play up if the team’s coaching staff feels they won’t be over-matched to the point of risking injury. We do NOT allow players to play down a year.
Q: HOW DO I REGISTER?
- 1: Submit Registration Form
The registration form is found on the event page of the tournament you would like to play in.
Note: The registration form can be submitted without a payment
- 2: Apply Payment
Also on the tournament’s event page is the payment portal for that specific tournament (Payment tab)
Note: Entry into youth tournaments is not reserved without non-refundable deposit or full payment per entry.
Teams that want to opt-in for additional insurance coverage can process this with the tournament registration fee
Cheques will not be processed within a month of the tournament due to bank processing time
- 3: Hotels
Canlan Classic Tournaments has taken steps to secure competitive group rates
Request rooms from our approved hotel (here) on the accommodations tab
Hotels will then contact you with an offer(s)
Questions or direct booking assistance? Please contact Andre Boudreau: firstname.lastname@example.org
Q: DO YOU OFFER INSURANCE COVERAGE?
We are able to provide insurance certificates for sport and accident insurance to cover your team for a tournament. The cost is $40+ tax for the entire team. Practices that are held at a Canlan Ice Sports facility within 48 hours of the tournament start date can be covered at a rate of $20 + tax per practice. Once we receive the payment, we will send a receipt.
Q: DO YOU ACCEPT INDIVIDUAL ENTRIES OR PLACE PLAYERS ON TEAMS?
In conjunction with TPA (Total Performance Athletics) we have created a program that offers all players the chance to get the pro experience leading up to and during our tournaments. More information can be found on the TPA Prospects tab on the homepage of this site. We can also assist with placing your child on an existing team if any are looking for players of their skill level and age group.
Q: HOW MANY TEAMS ARE REQUIRED FOR A DIVISION TO RUN?
Typically we will run a division if there are at least 4 teams of similar age and skill level. We have on some occasions run 3 team divisions.
Most divisions are much larger than this
Q: WHEN DO YOU NEED MY ROSTER?
An email containing the roster file will be sent to the team rep and/or coach the week of the tournament. We ask that you please submit rosters the Wednesday by noon. This will avoid any delays on the first day of the tournament and will populate your game sheets all weekend!
You can still however register your team even if your roster isn’t finalized!
Q: DO WE HAVE TO STAY AT ONE OF YOUR HOTELS?
We work closely with our host and partner hotels to ensure they are offering excellent group rates and amenities to participating teams and their families. We ask that you support our events by choosing any one of our highly recommended properties, which have selected for their commitment to customer service, great rates and their proximity to the tournament locations.
Q: WHAT AGE DOES BODY CONTACT BEGIN?
Fall/Winter: Follow the tournament location’s local rules. In most cases minor bantam is the youngest age group with body checking.
Spring/Summer: As of the end of the 2017-18 season (April 1, 2018) the players graduate to the next age group. Therefore body checking with be legal for minor bantam (2005 born) in 2018.
We have a lot of experience introducing checking for the first time. It is a transition period we manage every year.
Most teams view this as an opportune time to learn proper checking technique (giving/receiving) – While everyone is the same boat of still learning. It’s a great way to practice and get a head start on the competition next fall.
However, there are plenty of teams (for example GTHL A, House Select, AE or MD) that wish to play noncontact. If that is the case please let us know. We usually have a separate noncontact division for these teams
It is the responsibility of the coach or manager of a noncontact team to notify us of your preference. Otherwise eligible for body checking will be assumed for 2005’s and older
If you still have unanswered questions, feel free to email us at email@example.com or call our Toll Free # at 1-888-422-6526.