OSV
Step
1
of
5
20%
Date
*
MM slash DD slash YYYY
Start Time
:
Hours
Minutes
AM
PM
AM/PM
Reviewer’s Name
*
Facility
*
York
Etobicoke
Oakville
Scarborough
Ford
Oshawa
Tournament
CHOOSE ONE
SEASON STARTUP
PUCK DROP 2020
SUMMER SEND-OFF
FALL CLASSIC
Office Type
*
Private Space
Public Space
Office Area
*
Organized
Un-Organized
Office Personel
*
Available on Arrival
Un-Available on Arrival
Standard Staff Uniform Compliance
*
Yes
No
Staff Onsite and Available FTE
*
Yes
No
Staff Onsite and Available Coordinator
*
Yes
No
Location of Secondary Supervisor (if 2)
*
Office
Rink Level
Lobby
Office Technology (Game Sheet Ready)
*
Yes
No
Convenor Reports
*
Aware
Un Aware
Staff Voucher Distribution
*
In Distribution
Not In Distribution
Not at this event
Customer Voucher Distribution
*
In Distribution
Not In Distribution
Not at this event
Class Report
*
Available and Updated
Available Not Updated
Not Available
Customer Parity Concerns
*
None Made
Recieved And Reported
Recieved Not Reported
First Aid Kit
*
Not Available
Available With Dificulty
Available With No Dificulty
Number of Suspension (Facility Games)
*
Number of Suspension Reports
*
Incident Reports
*
None Made
Filled Out Properly
Not Filled Out Properly
Individual Players
*
None Playing
Playing And Engaged
Playing Not Engaged
Office Branding
*
Not Possible
Available And Displayed
Available Not Displayed
Lobby (Visible Desk or Office Signage)
*
Yes
No
Lobby (CCT Signage Displayed and Visible)
*
Yes
No
Supply Bins
*
Organized And Stacked
Un-organized
Open and In Use
Prizing Supplies
*
Inventory Complete and Organized
Inventory Not-Complete But Organized
Inventory Not-Complete Un-Organized
Conflict Jerseys
*
Easily Available
Available with Dificulty
Open and In Use
Referee Sign In Up To Date
*
Yes
No
Referee Schedule
*
Posted in Ref Room
Not Posted in Ref Room
Un Available
Referee Wearing appropriate/approved attire
*
Yes
No
Referee - Ready and on-ice when the flood is done
*
Yes
No
Referee - Put nets on following flood
*
Yes
No
Referee - Follow CCT pre-game and warm up policies
*
Yes
No
Referee shortages: Number of games not filled to the appropriate standard
*
Referee Complaints
*
None Made
Received and Reported
Received Not Reported
Suspension Reports
*
None Proccessed
Easily Available and Organized with all Sheets
Available Un-Organized with all Sheets
Suspension but No Report
Rules
*
Printed Not Available
Printed And Available
Not Printed
Not Printed - Not Available
Number of Rinks In Use
*
1
2
3
4
5
6
Games Late At Time of Report
*
1 of
2 of
3 of
4 of
5 of
6 of
Convener Shifts Missed
*
Yes
No
Convener Shifts Late
*
Yes
No
Scorekeeper Shifts Missed
*
Yes
No
Scorekeeper Shifts Late
*
Yes
No
Scorekeeping (by Scorekeepers)
*
All Games Complete
Most Games Complete
Few Games Complete, Un-Reported
Few Games Complete, Reported
Scorekeeping (Standards)
*
All Games to Standard
Some Games Not and Explained to Scorekeeper
Some Games Not and Not Explained
Roster Sheets
*
All Signed - Organized Togother
All Signed - Not Organized Together
Some Signed - Organized Togother
Some Signed - Not Organized Together
Game Sheets
*
All Signed - Organized Togother
All Signed - Not Organized Together
Some Signed - Organized Togother
Some Signed - Not Organized Together
Player Numbers
*
All Numbered
Most Numbered
Few Numbered
CSR desk open and staff for all hours of event
*
Yes
No
CSR Payment option available to customers
*
Yes
No
MOD on-site for all hours of event
*
Yes
No
MOD with radio access to CCT staff
*
Yes
No
CSR Allocation boards accurate and up-to-date
*
Yes
No
Scoreboard
*
Not Displayed
Displayed Without Errors
Displayed With Errors
Scoreboard To LS
*
No Errors
Some Errors
Many Errors
Scoreboard Advancement
*
Matching LS
Not Matching LS
Team Reps ? (2 - Primary)
*
Aware of Office Location - Engaged with Staff
Un- Aware of Office Location - Engaged with Staff
Aware of Office Location - Not-Engaged with Staff
Un- Aware of Office Location - Not Engaged with Staff
Scorekeeper - Use of Personal Devices
*
Yes
No
Scorekeeper (? Referee) - Attention to Time
*
Greater than Expectations
Meets Expectations
Below Expectations
Scorekeeper (? Referee) - Display Standards
*
Greater than Expectations
Meets Expectations
Below Expectations
Scorekeeper (? Referee) - Sheets Available at Start
*
Greater than Expectations
Meets Expectations
Below Expectations
Scorekeeper (? Referee) - Pre-game procedure as per policy
*
Greater than Expectations
Meets Expectations
Below Expectations
Scorekeeper (? Supervisor) - Post-game policy as per procedure
*
Yes
No
Finish Time
:
Hours
Minutes
AM
PM
AM/PM
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